Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@syntheticgrasstechs.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@syntheticgrasstechs.com for questions related to refunds and returns.
Price Per Square Foot
$7.72
Evo 4 is a high-performance artificial turf that blends natural aesthetics with rugged durability. Featuring tall, C-shaped blades in a rich mix of jia green and jia olive green, it delivers a lush, forested look that closely mimics real grass. The dense pile height offers a soft, cushioned feel underfoot, while the permeable polyurethane backing ensures rapid drainage—making it ideal for pet areas, play zones, and high-traffic landscapes. Built to withstand the elements and heavy use, Evo 004 is a smart, low-maintenance solution for year-round greenery that looks as good as it performs.
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$1.72
Evo 4 is a high-performance artificial turf that blends natural aesthetics with rugged durability. Featuring tall, C-shaped blades in a rich mix of jia green and jia olive green, it delivers a lush, forested look that closely mimics real grass. The dense pile height offers a soft, cushioned feel underfoot, while the permeable polyurethane backing ensures rapid drainage—making it ideal for pet areas, play zones, and high-traffic landscapes. Built to withstand the elements and heavy use, Evo 004 is a smart, low-maintenance solution for year-round greenery that looks as good as it performs.
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Vista Pet is the ultimate turf solution for pet owners seeking a clean, durable, and low-maintenance outdoor space. Its wave-shaped blades in rich green tones offer a soft, natural look that’s gentle on paws yet tough enough for daily wear. Designed with a short pile height, Vista Pet stands up to heavy foot traffic without matting—making it ideal for active pets and busy play areas. The fully permeable TriFlow™ backing ensures rapid drainage, helping to eliminate odors and keep the surface dry and fresh. Whether it’s a dog run, backyard, or pet-friendly commercial space, Vista Pet delivers year-round performance with comfort and style.
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Price Per Square Foot
$3.25
Legacy is a premium artificial turf crafted for comfort, durability, and year-round beauty. Its W-shaped blades stand tall with a natural, upright look, while rich green tones create the appearance of a freshly mowed lawn. Designed with a fully permeable backing, Legacy allows for rapid drainage—making it an excellent choice for pet owners and high-traffic areas. Whether you're upgrading a backyard, dog run, or commercial space, this turf offers a soft, low-maintenance surface that stays clean, dry, and inviting in any season.
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